Divine Media & Co., LLC ("Company," "we," "us," or "our") operates the Divine AI platform. This Privacy Policy explains how we collect, use, store, protect, and share information about you when you visit our website, submit an application, or use our services. We take your privacy seriously - particularly because our service involves access to your personal productivity data.

1. Information We Collect

1.1 Information You Provide Directly

When you submit an application, create an account, or contact us, we may collect:

• Name, email address, and phone number
• Business name and industry
• Information provided in your application responses
• Billing and payment information (processed by our payment processor - we do not store full card numbers)
• Communications you send to us

1.2 Information From Connected Third-Party Services

When you connect a Third-Party Service (such as Google Workspace, Microsoft 365, or Apple iCloud) to Divine AI, we access data from that service as necessary to perform the functions you request. This may include:

Data Type	Purpose	Retention
Email content and metadata	Drafting, summarizing, and managing email on your behalf	Processed in real-time; not stored beyond session unless you request it
Calendar events and availability	Scheduling, reminders, and daily briefings	Processed in real-time; not stored beyond session unless you request it
Files and documents	Summarizing, editing, and organizing at your direction	Accessed on demand; not stored on our servers
Contacts	Identifying recipients and context for communications	Not stored; accessed in real-time only
Task and to-do data	Managing your task list and priorities	Processed in real-time; not stored beyond session unless you request it

We access only the minimum data necessary to perform the specific function you request. We do not access, read, or process data from your connected accounts outside of your active sessions or explicit instructions.

1.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and general geographic location
• Browser type and operating system
• Pages visited and time spent on the site
• Referring URL
• Device type and screen resolution

This information is used for analytics, security monitoring, and improving our service. It is not linked to your personal identity unless you are logged in.

2. How We Use Your Information

We use the information we collect to:

• Evaluate and process your application for access
• Provide, operate, and improve the Divine AI service
• Execute tasks on your connected accounts at your direction
• Send you service-related communications (onboarding, billing, updates)
• Respond to your support requests and inquiries
• Detect, prevent, and investigate fraud, abuse, or security incidents
• Comply with applicable legal obligations

We do not use your data to train, fine-tune, or improve AI models - ours or anyone else's. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers: We work with trusted vendors (payment processors, cloud infrastructure providers, analytics tools) who process data on our behalf under strict confidentiality agreements.
• Legal compliance: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Divine Media & Co., LLC, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified in advance.
• With your consent: We may share information in other circumstances with your explicit prior consent.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your information, including:

• Encryption of data in transit using TLS 1.2 or higher
• Encryption of sensitive data at rest
• Access controls limiting who within our organization can access your data
• Regular security reviews and monitoring
• OAuth 2.0 authentication for all third-party integrations (we never store your third-party passwords)

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the service. If you cancel your subscription or your access is terminated, we will retain your account information for up to 90 days to allow for account recovery, after which it will be deleted or anonymized. Data accessed from your connected Third-Party Services is not retained on our servers beyond what is necessary to complete the requested task, unless you explicitly request otherwise.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Portability: Request a machine-readable copy of your data
• Objection: Object to certain processing of your data
• Revocation: Revoke access to any connected Third-Party Service at any time through your account settings or directly through the third-party provider

To exercise any of these rights, contact us at privacy@divinemedia.co. We will respond within 30 days.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California rights, contact us at privacy@divinemedia.co.

8. Children's Privacy

Divine AI is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of the service after any changes constitutes your acceptance of the updated policy.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
privacy@divinemedia.co
Divine Media & Co., LLC
Atlanta, Georgia