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Terms of Service

Effective Date: April 6, 2026  ·  Last Updated: April 6, 2026

Please read these Terms carefully before submitting an application or using any Divine AI service. By accessing our website, submitting an application, or using the Divine AI platform in any capacity, you agree to be bound by these Terms. If you do not agree, do not use our services.

1. About Divine AI

Divine AI is a product of Divine Media & Co., LLC ("Company," "we," "us," or "our"), a limited liability company. Divine AI provides a private, personalized AI assistant service that integrates with third-party productivity platforms including but not limited to Google Workspace, Microsoft 365, and Apple iCloud (collectively, "Third-Party Services"). Our service is offered exclusively by application and is subject to availability.

2. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Client," or "you") and Divine Media & Co., LLC. Your use of the Divine AI website, submission of an application, payment of any fee, or use of any Divine AI product or service constitutes your acceptance of these Terms in full.

We reserve the right to modify these Terms at any time. Continued use of the service following any modification constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

3. Application and Eligibility

Access to Divine AI is granted exclusively by application. Submitting an application does not create any contractual obligation on the part of Divine Media & Co., LLC. We reserve the right, in our sole and absolute discretion, to accept or reject any application for any reason or no reason, without notice or liability. No application fee is charged, and submission of an application creates no expectation of acceptance, service commencement, or ongoing relationship.

You must be at least 18 years of age and have the legal capacity to enter into a binding contract in your jurisdiction to use Divine AI services.

4. Setup Fees and Subscription Billing

4.1 Setup Fee

A one-time setup fee is required prior to the commencement of your build. The setup fee is non-refundable once work has commenced. "Commencement" is defined as the moment any configuration, integration, or build work is initiated by our team following your payment. By paying the setup fee, you acknowledge and agree that you are not entitled to a refund of that fee under any circumstances once work has begun, including but not limited to dissatisfaction with the product, change of mind, or business circumstances.

4.2 Subscription Fees

Monthly subscription fees are billed on a recurring basis. All plans are structured as annual commitments. By subscribing, you agree to pay the applicable monthly fee for the full annual term regardless of usage. No prorated refunds will be issued for cancellations made mid-term. Cancellation of a subscription will take effect at the end of the then-current annual term, and access to the service will continue through the end of that term.

4.3 Failed Payments

If a payment fails, we reserve the right to suspend or terminate your access to the service without notice. You remain responsible for all outstanding amounts owed.

5. AI Assistant - Nature of Service and Limitations

IMPORTANT: Divine AI is an artificial intelligence tool. It does not provide legal, financial, medical, tax, or professional advice of any kind. All outputs, actions, drafts, summaries, and recommendations produced by the AI assistant are for informational and productivity purposes only and must be reviewed and verified by you before reliance or action.

5.1 No Guarantee of Accuracy

AI-generated outputs may contain errors, omissions, outdated information, or inaccuracies. Divine Media & Co., LLC makes no representation or warranty, express or implied, regarding the accuracy, completeness, reliability, or fitness for any particular purpose of any output produced by the Divine AI assistant. You assume full responsibility for reviewing, verifying, and approving all AI-generated content before use.

5.2 Actions Taken on Your Behalf

The Divine AI assistant may, at your direction, take actions on connected accounts including sending emails, scheduling calendar events, creating or modifying documents, and managing files. You are solely responsible for all actions taken by the AI assistant on your connected accounts. Divine Media & Co., LLC is not liable for any action taken by the AI assistant that results in unintended communications, data loss, scheduling errors, or any other consequence, whether or not such action was explicitly authorized by you.

5.3 No Professional Advice

Nothing produced by Divine AI constitutes legal advice, financial advice, investment advice, medical advice, tax advice, or any other form of regulated professional advice. You should consult a qualified professional before making any decision based on AI-generated content.

6. Third-Party Integrations

Divine AI connects to Third-Party Services including Google Workspace, Microsoft 365, Apple iCloud, and others as made available. Your use of these integrations is subject to the terms of service and privacy policies of the respective third-party providers. Divine Media & Co., LLC has no control over, and assumes no responsibility for, the availability, functionality, security, or data practices of any Third-Party Service.

We are not liable for any interruption, degradation, or termination of service caused by changes to Third-Party Service APIs, revocation of API access, third-party outages, or any other action or inaction by a third-party provider. If a Third-Party Service becomes unavailable or incompatible with Divine AI, we will make reasonable efforts to restore functionality but make no guarantee of timeline or success.

By connecting a Third-Party Service to Divine AI, you represent and warrant that you have the right and authority to grant Divine AI access to that account and that doing so does not violate the terms of service of the applicable third-party provider.

7. Data and Privacy

Your use of Divine AI is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Divine AI, you consent to the collection, processing, and use of your data as described in the Privacy Policy.

You acknowledge that in order to provide the service, Divine AI must access data from your connected Third-Party Services. You grant Divine Media & Co., LLC a limited, non-exclusive license to access, process, and use such data solely for the purpose of providing the service to you. We do not sell your data to third parties.

8. Acceptable Use

You agree not to use Divine AI to:

  • Engage in any unlawful activity or facilitate the violation of any applicable law or regulation
  • Harass, threaten, defame, or harm any individual or entity
  • Generate, distribute, or store content that is illegal, obscene, defamatory, or infringes on the rights of any third party
  • Attempt to reverse engineer, decompile, or extract the underlying models, code, or systems of Divine AI
  • Use the service to train, fine-tune, or develop competing AI models or products
  • Circumvent any security, access control, or rate-limiting mechanism
  • Misrepresent your identity or affiliation in connection with the service

Violation of this section may result in immediate termination of your account without refund.

9. Intellectual Property

All content, design, code, branding, and materials associated with Divine AI and the Divine Media & Co., LLC brand are the exclusive intellectual property of Divine Media & Co., LLC and are protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Divine AI materials without our prior written consent.

You retain ownership of all content and data you provide to or generate through the service. You grant Divine Media & Co., LLC a limited license to process such content solely as necessary to provide the service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DIVINE MEDIA & CO., LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DIVINE MEDIA & CO., LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT PAID BY YOU TO DIVINE MEDIA & CO., LLC IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Divine Media & Co., LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) any action taken by the AI assistant on your connected accounts at your direction or with your implied consent; or (e) any dispute between you and a third-party service provider.

13. Termination

We reserve the right to suspend or terminate your access to Divine AI at any time, with or without cause, and with or without notice. Upon termination, your right to use the service ceases immediately. Termination does not entitle you to a refund of any fees paid. Sections 5, 9, 10, 11, 12, and 14 of these Terms survive termination.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the service shall be resolved exclusively through binding arbitration administered in Atlanta, Georgia, in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Miscellaneous

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Divine Media & Co., LLC with respect to the service and supersede all prior agreements.

16. Contact

For questions regarding these Terms, contact us at: legal@divinemedia.co

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